Atlanta Home Insurance Storm Claims: Frequently Asked Questions

3/26/2020 (Permalink)

If your home or business is suffers storm damage, call SERVPRO of South Atlanta. We will make your storm damage "Like it never even happened."

SERVPRO of South Atlanta always receives a substantial influx of calls after a major storm passes through the Atlanta area. Many customers have suffered some type of storm or water damage due to the storm and would like some direction on how to move forward with repairs. Some homeowners have a crawlspace or basement that has been flooded and needs to have water extracted from the area and drying equipment brought in, to dry the structure. Some have roof damage, from fallen trees and need an emergency roof tarping, to prevent additional damage, to their home or business. SERVPRO of South Atlanta is one of the leading emergency storm mitigation and restoration companies in the Atlanta area and can be at your home or business in no time at all, with just a phone call (404) 505-1760.

Storm and Flooding Related Emergency Services

Flooding and Emergency Water Extraction

Heavy rains can cause a host of issues to both residential and commercial properties. Floods and flash floods are two of the top contributing events when it comes to water damage claims. If you experience a water loss or flash flooding, don’t worry, SERVPRO of South Atlanta has you covered. Our team of highly trained water restoration and drying specialists can restore your property to preloss condition.    

Frequently Asked Flooding and Emergency Water Extraction Questions

• What will be covered under my National Flood Insurance Program (NFIP) flood insurance policy? 

NFIP policies typically offer two types of coverage, building coverage and contents coverage. Individual insurance policies can vary greatly, so you should always be familiar with your individual policy. Contact your insurance provider or agent for more information or clarification on your coverage. Click here to see if you are eligible for NFIP benefits.

• What is not covered by a flood insurance policy? 

Flood insurance will most likely only cover losses that are a direct result of a formally recognized flood event. Damage not directly caused by a flood event, will most likely not be covered by a flood insurance policy. 

Emergency Roof Tarping

Falling trees, high winds and hail are just a few weather events that can cause damage to your home or business's roof. If your roof has been damaged or compromised, many insurance providers will allot for an emergency roof tarping service. SERVPRO of South Atlanta can protect your property by placing an emergency tarp on your roof after one of these types of events occurs, preventing additional damage to your belongings and the structure of the home or building. 

Frequently Asked Questions

• A tree fell on my roof. Will my insurance cover it? 

Yes. In most cases, when a tree falls on your home and causes structural or cosmetic damage, your homeowners policy would cover this type of loss. Individual insurance policies can vary greatly, so you should always be familiar with your individual policy. Contact your insurance provider or agent for more information or clarification on your coverage.

• Hail and/or wind damaged shingles. Will my insurance cover it?

Yes. In most cases, when wind or hail causes structural or cosmetic damage to your home, your homeowners policy would cover this type of loss. Individual insurance policies can vary greatly, so you should always be familiar with your individual policy. Contact your insurance provider or agent for more information or clarification on your coverage.

Cold Weather Events

When temperatures drop, a home's plumbing system can freeze, and when pipes freeze, water damage can occur. During winter months, it is important to keep an eye on the temperature and pay special attention to pipes that are in unheated areas or exposed to the outdoors.  

Frequently Asked Questions

• Will my insurance cover damage from a pipe freeze?

Yes. In most cases, when a pipe(s) freeze causes structural or cosmetic damage to your home, your homeowners policy would cover this type of loss. Individual insurance policies can vary greatly, so you should always be familiar with your individual policy. Contact your insurance provider or agent for more information or clarification on your coverage.

• Will my insurance cover damage caused by an ice dam on my roof?

Yes. In most cases, when an ice dam, on your roof, causes structural or cosmetic damage, your homeowners policy would cover this type of loss. Individual insurance policies can vary greatly, so you should always be familiar with your individual policy. Contact your insurance provider or agent for more information or clarification on your coverage.

Disaster Cleanup

Hurricanes, tornadoes, and earthquakes are just a few natural disasters that can result in damage to your home or business. SERVPRO of South Atlanta is here 24-hours a day, seven days a week, to help home and business owners cope and recover, in their times of need, after any type of natural disaster.

Frequently Asked Questions

• Who should I contact for natural disaster relief?

Because we live in a great country, like the USA, the government is here to assist you when natural disasters strike. You can contact your local emergency management agency like Georgia Emergency Management and Homeland Security Agency (GEMA) or the Federal Emergency Management Agency (FEMA) for more information on disaster relief.

• What should I do if my home is damaged in a natural disaster?

First things first, make sure you and your family are both safe and unharmed. Anyone injured or feeling unwell should immediately seek medical attention. If safe to do so, it is a good idea to document damages for federal/state relief and insurance purposes, by taking photos or video of your home and property damage.

Have Water or Flood Damage? 

Locally Owned and Operated Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of South Atlanta is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Metro Atlanta community and want to do our part to make our community the best it can be.

Call SERVPRO of South Atlanta today! (404) 505-1760

SERVPRO of South Atlanta is a preferred service provider for most major insurance providers like State Farm, American Family Insurance, Metlife, and The Hartford. We also have a great working relationship with our local insurance adjuster and claims agents.